Community Rules & Safety
Mafia is a game about lying convincingly to people you can hear. That only works if everyone trusts that the lying stops at the edge of the game. These are the rules that keep that true, and what we do when someone breaks them.
The one rule everything else follows from. Deceive the player, never attack the person. Claim you are the Doctor when you are the Godfather — that is the game working. Insult someone's family, body, accent or faith — that is not part of any game, and it ends your account.
1.What these rules cover
Everything another player can perceive about you: your voice in a game, your display name, the avatar you choose, the preset messages you send, and how you behave towards the people at your table. They apply in every room, public or private, and to moderators as much as players.
2.What is banned
These are not warnings-first offences. Each of them can end an account.
- Harassment. Targeting, following between tables, piling on, or repeating unwanted contact after being asked to stop.
- Hate. Attacks or slurs based on ethnicity, nationality, language, religion, gender, sexuality, disability or appearance.
- Threats and intimidation. Threatening violence, threatening to find someone, or wishing harm on a person or their family. It is never "just the game".
- Sexual content. Sexual talk directed at another player, sexual harassment, and — absolutely and reported to the authorities — anything sexual involving a minor.
- Doxxing. Asking for, sharing or hinting at someone's real name, address, workplace, school, social accounts or phone number. This includes trying to identify a player from their voice.
- Recording and publishing another player without their agreement.
- Impersonation. Pretending to be another player, a moderator, or us.
- Cheating. Outside voice channels, second accounts, shared screens, sharing hidden roles, bots, modified clients, or bug exploitation.
- Spam and disruption. Advertising, links, mic spam, blasting music or noise, or deliberately breaking games.
- Illegal activity. Anything the law where you are forbids, including trading in accounts or coins for money.
- Ban evasion. Coming back with a new number after a permanent ban.
3.Bluffing versus abuse
This is the ambiguity every mafia game runs into, so we will be explicit about where the line sits.
| Part of the game | Not part of the game |
|---|---|
| Claiming a role that is not yours | Claiming to be a moderator or a member of staff |
| Accusing an innocent player, hard, with conviction | Insulting them personally while you do it |
| "You are lying and I will get you voted out" | "I will find you" |
| Betraying someone who trusted you | Following them into later games to punish them |
| Mocking a bad play, briefly | Mocking a voice, an accent, a stammer, or a gender |
| Staying silent to look innocent | Going silent to sabotage your own team's game |
If you are unsure which side of the table a sentence falls on, the test is simple: would it still make sense if the game ended mid-sentence? If it would, it was never about the game.
4.Report and block
You do not have to absorb bad behaviour and hope we notice it.
- Report a player — open the player, choose Report, and say what happened. Because we do not record game audio, your description is the evidence. Say what was said, roughly when, and by whom; a report that just says "toxic" gives moderation nothing to act on.
- Block a player — blocking is mutual and complete: you no longer see each other, existing friendship and pending requests between you are removed, and neither of you can join the other's game.
- Leave. You may always leave a table. Repeatedly abandoning games is itself a breach, but leaving a room where someone is abusing you is not — report it on the way out.
- Emergencies. If someone is in danger, contact your local emergency services first. Then tell us, at [email protected], so we can act on the account.
5.What we do, and how fast
Every report reaches a person. We aim to look at each one within 72 hours, and sooner for anything involving a threat or a minor.
What we can work from: your report and the reports of others, the game's own record — who was at the table, what happened in it, who was removed and why — and the pattern of an account across many games. What we cannot work from: a recording, because there is none. That is a deliberate privacy choice, and the cost of it is that reports carry the weight.
A moderator's table has one extra tool: a kick, put to a vote of the table. It resolves the room; it is not a substitute for reporting.
6.Penalties
| Step | When |
|---|---|
| A warning | A first, minor breach — rudeness, one instance of mic noise |
| Temporary suspension | Repeated breaches, abandoning games, disruptive play |
| Long suspension | Harassment, cheating, a pattern that keeps returning |
| Permanent ban, no warning | Threats, hate, sexual content involving a minor, doxxing, cheating rings, ban evasion, attacks on the service |
A ban forfeits unspent coins and is not refunded. We do not sell exemptions: a paying account is banned on the same terms as any other.
7.Appeals
If you think a penalty was wrong, write to [email protected] with the phone number on the account and what you believe happened. Someone other than an automated system will read it. We will not discuss another player's report with you in detail — that protects the person who reported, and it would protect you in their position.
8.Minors and safety
Mafia is for people 16 and over. If you believe a player is younger, report it — that is not telling on someone, it is keeping a stranger-voice-chat away from a child. We remove accounts we find below the age limit.
Never share your real name, school, workplace, address, phone number or social accounts in a game. Nobody in a game needs them, and anybody asking for them is the reason this paragraph exists.
9.If you moderate a table
Running a table is a position of trust and these rules bind you harder, not less.
- Do not favour friends, and do not remove a player to change who wins.
- Do not reveal hidden information you can see.
- Step in when a player is being abused; if you cannot, end the table and report it.
- Abusing moderator tools costs the account, not just the role.
10.Contact
Reports: the report button in the app, which reaches moderation directly.
Everything else, including appeals and safety concerns:
[email protected].
These rules form part of the Terms of Service. What we hold about you, and for how long, is in the Privacy Policy.